What is a service line and who owns it? A water service line or lateral is the small diameter pipe that connects the water main in the street to your home or building. Service lines can be made of copper, galvanized steel, iron, plastic, or lead. The property owner owns the water service line from […]

I received a letter “Customer Notification of a Lead Status Unknown” what do I do next? These letters are to notify you that we have not Identified the material of your service line yet. The material of all service lines in our water system will need to be identified as required by this federal regulation.